Privacy Policy
What personal information we collect, how we use it, and the choices you have.
Last updated: 2026
This policy explains how Tee Auctions (“we”, “us”) collects and uses your personal information when you use teeauctions.com, and the rights you have under UK data protection law. We are the data controller. You can contact us any time at info@teeauctions.com, on +44 7958 948377, or at 25B Shore Road, Belfast BT15 3PG, United Kingdom.
1. What we collect
- Order details — your name, email, phone number and delivery address when you place an order.
- Account details — your email and name if you create an account or sign in with Google.
- Messages — anything you send us through the website chat, contact form or WhatsApp.
- Newsletter — your email address if you join our club.
- Technical data — basic information your browser sends (such as device and general location) to keep the site secure and working.
2. How we use it
- To process, fulfil and deliver your orders, and to contact you about them.
- To answer your questions and provide customer support.
- To send you marketing emails only if you’ve signed up — you can unsubscribe at any time.
- To keep the website secure and prevent fraud or abuse.
3. Our legal bases
We process order and support data to perform our contract with you; marketing emails with your consent; and security data under our legitimate interest in running the shop safely. You can withdraw consent at any time.
4. Who we share it with
We don’t sell your data. We share it only with the services that make the shop work — for example our hosting and database provider (Google Firebase), our email provider, delivery couriers, and, when card payments are enabled, our payment processor. These providers handle your data under their own agreements and only to provide their service to us.
5. Payments
When card payment is enabled, payments are handled by a secure third-party payment provider. We never see or store your full card details.
6. How long we keep it
We keep order records for as long as needed to fulfil the order and meet our legal and accounting obligations, and other data only for as long as we need it for the purpose it was collected. Newsletter data is kept until you unsubscribe.
7. Your rights
Under UK GDPR you can ask us to give you a copy of your data, correct it, delete it, or stop using it for marketing. To exercise any of these, email info@teeauctions.com and we’ll respond within one month. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk).
8. Cookies & similar
We use only the storage needed to keep your cart and sign-in working; we don’t use advertising trackers. Your browser lets you clear or block this storage if you prefer.
9. Changes
We may update this policy from time to time; the “last updated” date above shows when. For questions about your privacy, email info@teeauctions.com.